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Help Desk Services

Truly Unlimited IT Help Desk Services

The growing complexity of today’s IT environment has made computer support one of the biggest challenges for IT departments and business managers alike. This new reality combined with an increasingly mobile and distributed workforce elevates user support expectations for an on-demand help desk with unlimited usage — available anytime, anywhere. Having such an accessible resource enables managers to focus on their business priorities instead of handling IT support.

An invaluable help desk is one that users are comfortable with, and one that is built on relationships and confidence in the team members providing the support. When help desk personnel have a deeper understanding of the user’s environment, it leads to the highest quality of service.

Plus, most organizations prefer being able to plan and budget a monthly fixed-fee, rather than paying for help desk services on a per-incident basis.

A Locally-Staffed IT Help Desk

Unlike other IT service providers who subcontract their help desk services, Next Evolution IT employs local personnel who are trained and certified computer support experts. Our help desk gives you a single point of contact for all your support needs and you will never be passed off to someone in another country.

With your permission, we use remote control software to connect to your Windows or Mac computers. In the event the issue cannot be solved remotely, we will escalate the incident to our onsite supportĀ team or your own internal IT staff.

Free Network Health Check

To receive your free network health check, please fill out the below form and submit your information. A representative will then contact you to setup an appointment for our technician to perform the free network health check.

Evolve 2.0 Newsletter

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